Shipping Policy
LiquidBeans Shipping Policy
Welcome to LiquidBeans! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for detailed information about our shipping practices.
UK Shipping
Carriers: We utilise multiple carriers to ensure your order reaches you swiftly and safely. Our preferred carrier is Royal Mail, but we may use other reliable carriers as necessary.
Order Cut-off Time:
- Next Day Delivery: To qualify for next day delivery, orders must be placed before 11am GMT. Orders placed after this time will be processed and shipped the following business day.
- Standard Delivery: Orders placed after 11am GMT or on weekends and public holidays will be processed the next business day.
Shipping Costs: Shipping costs will be calculated at checkout based on the delivery address and the chosen shipping method.
Shipping Time:
- Next Day Delivery: Orders placed before 11am GMT will be delivered the next business day.
- Standard Delivery: Orders will typically be delivered within 3-5 business days.
Netherlands Shipping
Carriers: For orders placed in the Netherlands, we use PostNL to ensure reliable and efficient delivery.
Order Cut-off Time:
- Next Day Delivery: Orders must be placed before 11am CET for next day delivery. Orders placed after this time will be processed and shipped the following business day.
- Standard Delivery: Orders placed after 11am CET or on weekends and public holidays will be processed the next business day.
Shipping Costs: Shipping costs will be calculated at checkout based on the delivery address and the chosen shipping method.
Shipping Time:
- Next Day Delivery: Orders placed before 11am CET will be delivered the next business day.
- Standard Delivery: Orders will typically be delivered within 3-5 business days.
EU Shipping
Carriers: We use various trusted carriers to deliver orders across the EU. Shipping times and costs will vary based on the destination country.
Order Processing: Orders will be processed the same day. Please note that orders placed on weekends and public holidays will be processed the next business day.
Shipping Costs: Shipping costs will be calculated at checkout based on the delivery address and the chosen shipping method.
Shipping Time: Delivery times will vary depending on the destination country and the selected shipping method. Typically, deliveries will be made within 3-7 business days.
General Shipping Information
Order Confirmation: Once your order has been placed, you will receive an order confirmation email. This email will include your order details and an estimated delivery date. Please check your spam if this hasn’t come through within 5 minutes.
Shipping Confirmation: You will receive a shipping confirmation email once your order has been dispatched. This email will include your tracking number and a link to track your order.
Customs and Import Duties: For orders shipped outside the UK and the Netherlands, please be aware that additional customs and import duties may be charged by the destination country. These charges are the responsibility of the recipient.
Shipping Address: Please ensure that your shipping address is correct and complete. LiquidBeans is not responsible for orders shipped to incorrect addresses provided by the customer.
Delays: While we strive to deliver your order within the specified time frames, there may be occasional delays due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We appreciate your understanding and patience in such instances.
Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact our customer service team immediately at info@liquidbeans.com We will work with the carrier to resolve the issue as quickly as possible and ensure you receive a replacement or refund.
Return Policy: For details about returns and exchanges, please refer to our Return Policy.
Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at info@liquidbeanscoffee.com. We are here to help!
Thank you for shopping with LiquidBeans. We appreciate your business and look forward to serving you again!
LiquidBeans Team
